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CameTrue Privacy Policy
CameTrue Digital ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) found in the Privacy Act 1988 (Cth) (Privacy Act) and any other applicable privacy laws.
Personal information includes any details about you where your identity is apparent or can reasonably be determined. This may also include Sensitive Information, as defined below.
This policy applies to Personal Information collected directly from you when you contact us, access our website at www.cametrue.com.au (the "Website"), or engage with our digital marketing services ("Services").
Please read this policy carefully to understand how and when you may provide personal information to us, and how we use and protect that information. We may update this policy from time to time to reflect changes in our practices or legal requirements.
COLLECTION OF PERSONAL INFORMATION
We collect Personal Information from you at various stages, including, but not limited to, the following circumstances:
1. Information Necessary for Service Provision:
When you initially register for our Services, contact us, or inquire about our Services, we may collect certain personal details, including but not limited to: Your name; Residential or business address; Telephone number; Domain name; Email addresses for your primary and secondary contacts; and Financial information, such as credit card and debit card details.
2. Non-Personally Identifiable Information:
Additionally, for statistical analysis and marketing purposes, we may log non-personally identifiable information, including but not limited to: Server address; Top-level domain name (e.g., .com, .gov); Date and time of website visits; Pages accessed; Documents downloaded;Referring websites; and Browser type.
We do not log any personally identifying information, such as names or IP addresses, or track users' browsing activities, except where required by law enforcement authorities.
3. Information Collected from Employees, Contractors, and Job Applicants:
We collect personal information regarding our employees, which may include details such as their name, date of birth, contact information, occupation, driver’s license number, as well as financial information like tax file number, bank account details, and superannuation fund details. Additionally, we collect emergency contact information. It is important to note that the handling of personal information related to current or former employees, or their records, is exempt from the requirements of the Privacy Act.
For job seekers, we gather personal information including, but not limited to, their name, address, email address, contact number, gender, age, qualifications, employment history, and references, along with other sensitive information. We also collect details from referees provided by job seekers, such as their name, contact information, employment position, and their professional opinion of the candidate.
4. Demographic Information:
Additionally, we may collect demographic information for various purposes.
5. External Websites:
Please note that we do not assume responsibility for the privacy or security practices of any external websites that you may access through links on our site, nor do we take responsibility for our customers' compliance with our privacy practices.
HOW WE COLLECT YOUR PERSONAL INFORMATION
We collect your information through several methods:
Direct CollectionYou provide your information directly to us or through your representatives during interactions with our company. This can occur through various channels such as telephone conversations, email communications, our website, applications, or forms.
Indirect CollectionWe also collect information from external sources, such as credit reports, marketing mailing lists, publicly available information (e.g., from the internet or social media), and commercially available databases. Furthermore, we may receive information from third-party partners, including commercial partners, credit reporting agencies, and retail or other customers.
USE OF PERSONAL INFORMATION
We utilise the personal information we collect to tailor and deliver our communications to you. These communications may include phone calls, emails, direct mail, social media interactions, or other electronic means. Our purpose is to inform you about CameTrue and our Services, introduce new offerings, keep you updated on industry developments and opportunities, invite you to participate in surveys, or invite you to events. Additionally, we employ cookies and similar technologies to ensure the information we provide is relevant to your interests.You have the right to opt out of receiving direct communications from CameTrue at any time.To opt out of email communications, you can use the "Unsubscribe" link provided in system-generated emails or reply to any direct email with "UNSUBSCRIBE" in the subject line.To opt out of phone calls, simply inform us during the call, or contact us by email or phone at 1300 689 560 following the call.To opt out of receiving direct mail, you may contact us by email or phone at 1300 689 560. We fully respect your preferences and will cease sending promotional materials once you opt out. Please note that it may take up to two weeks to process your request.
DISCLOSURE OF YOUR PERSONAL INFORMATION
We may disclose your personal information to our employees, officers, insurers, professional advisors, agents, or subcontractors when it is reasonably necessary to fulfill the purposes outlined in this Policy. Personal information will be shared with third parties only when it is essential for the delivery of our services.There may be circumstances in which we are legally obligated to disclose personal information, such as in compliance with applicable laws, regulations, court orders, subpoenas, warrants, or in the course of legal proceedings or in response to requests from law enforcement agencies.We may also utilise your personal information to protect the copyrights, trademarks, legal rights, property, or safety of CameTrue, our website, our customers, or third parties.The personal information we collect may occasionally be stored, processed, or transferred between parties located in jurisdictions outside of Australia.In the event of a change in control of our business, or the sale or transfer of business assets, we reserve the right, as permitted by law, to transfer our user databases, which include personal and non-personal information. This information may be disclosed to a prospective purchaser under a confidentiality agreement. Such disclosures will be made in good faith and only when necessary under the aforementioned circumstances.By providing us with your personal information, you consent to the terms set forth in this Privacy Policy and the types of disclosures it encompasses. When we disclose your personal information to third parties, we will request that they comply with this Policy in their handling of your personal information.
SECURITY OF YOUR PERSONAL INFORMATION
We maintain our data in a controlled and secure environment on servers located in Australia, with the possibility of transmitting data overseas for storage purposes on these servers. We take reasonable measures to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
However, please be aware that the transmission and exchange of information over the internet is carried out at your own risk. While we take reasonable measures to protect against unauthorised disclosures, we cannot guarantee the security of any information transmitted to or from us. Despite our efforts to safeguard your personal information, we cannot assure you that it will not be disclosed in a manner that is inconsistent with this Privacy Policy.
ACCESSING YOUR PERSONAL INFORMATION
You may request access to the personal information we hold about you, in line with the Privacy Act 1988 (Cth). If you believe that any information we hold is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us at support@cametrue.com.au.We reserve the right to refuse access in certain circumstances as permitted by the Privacy Act.
OTHER POLICIES AND TERMS AND CONDITIONS
Your use of this Website and our Services is also governed by our General Terms and Conditions
COMPLAINTS
If you have any complaints about our privacy practices, please send them to support@cametrue.com.au. We take complaints seriously and will respond promptly.